Contact

For order problems, include your order number and the email address you used at checkout.

For pre-sale questions, tell us which product and which platform you are on.

Support hours

We answer messages in the order they arrive. Expect a reply the same day, and within 24 hours at the outside.

Use the contact form on this page, or reply to the order confirmation email you received. Both reach the same inbox.

Pookye Store operates as an online digital goods retailer. Full registered business details are available on request.